FAQ
If you have any questions that aren't listed below, feel free to get in touch to speak with someone from our team.
Tropix Media is one of the most affordable creative services with simple and transparent pricing plans 80% cheaper than most agencies in Australia.
Our pricing starts from $399/mo for 8 social media posts.When you sign up, you'll complete a detailed onboarding questionnaire where you provide key details about your business, target audience, branding, and any content ideas you already have.
We also review your website and social media to understand your brand’s voice and visual style. If you’d like us to maintain a similar style, we’ll ensure consistency. Additionally, we research your industry to create high-quality, relevant content tailored to your audience.
All our services are a monthly subscription, meaning you are billed each month on the same calendar date as your initial signup date.
All plans auto-renew until you decide to cancel. You can switch, pause or cancel your plan at any time in our Client Portal to avoid future charges.If the content misses the mark, we'll revise it based on your feedback.
Your happiness is a top priority for us. We include up to 3 rounds of revisions during the first month as long as it's within the original scope. For any ongoing months we offer 1 round of revisions to create an end result you truly love.No, all our services are non-refundable. This policy is in place due to the manual labor commitment required for creating your unique content. Your payment covers the extensive creative process, while any posting services we provide are offered as a complimentary service. Should we face any technical challenges, you’re welcome to download your content and share it independently.
Absolutely! All content we produce is unique, crafted specifically for you based on your business, brief, and preferences. We're dedicated to ensuring your brand's voice is authentically represented.
If your business has an abundance of content, we can optimize it for maximum engagement. In cases where content is limited, we creatively integrate stock photography and tailored graphic designs that align with your brand's unique voice.
No - you can simply connect your social media accounts on our scheduling platform through the official integration - no passwords needed.